Showing category "Booking systems" (Show all posts)

Does 4G matter to your hotel or holiday park

Posted by Maria Val Loureda on Wednesday, January 30, 2013, In : Booking systems 
You've probably heard of it, but what is 4G? 
In short, it's the name given to the fourth generation of mobile networks, just as the previous generation is called 3G. 4G aims to offer users faster, more reliable mobile broadband internet for devices such as smartphones, tablets and laptops.
Loosely speaking, 4G is around five times faster than existing 3G services.

What does this mean in practice? The faster speeds mean websites load quicker, and that you'll be able to stream videos and podcasts...

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Social media and guest satisfaction increases profits.

Posted by JK on Monday, January 14, 2013, In : Booking systems 

I wrote recently about TripAdvisor secrets which, although referring to hotels, has much to teach us in the park industry.

A new report has empirical evidence linking guest satisfaction and profits. Social media has been touted as having an increasingly important role in many aspects of the hospitality industry, including guest satisfaction and process improvement. However, one of the more intriguing aspects of social media is the potential to move markets by driving consumers’ purchasing ...


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TripAdvisor releases some secrets

Posted by JK on Wednesday, December 5, 2012, In : Booking systems 
The study conducted by looking at North American hotels, TripAdvisor claims, shows a link between hotels with a “greater number of reviews, photos and videos” and a notable increase in interaction with their respective pages.

Of course, there is an ulterior motive for releasing the data – TripAdvisor wants hoteliers to use the site more – but there are some interesting trends which it has pulled out.

A small increase in the number of reviews attracts more attention from travellers – p...

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You have just 8 seconds to get someones attention

Posted by JK on Friday, November 30, 2012, In : Booking systems 

It is a fact that visitors to websites look to video rather than text for information. It’s easier to watch than read, and you can communicate more effectively.

Video on a website increases business, with just seconds to grab your web visitors attention, video WORKS, encouraging visitors to click and watch, that’s real engagement that leads to more bookings. Our video services use TV industry professional production staff and facilities. 

Video is fantastic value
Production is supported ...
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Almeira introduce Facebook integration

Posted by JK on Wednesday, November 14, 2012, In : Booking systems 
If you are building your presence on social media then you may well have started by building a Facebook page. A Facebook page should not only give information about you but it should allow visitors to book you through a link. 

The STAAH booking system lets you connect directly to your online booking engine so visitors to your Facebook page can book there and then. How cool is that.

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Are commission based booking fees good value?

Posted by Maria Val Loureda on Monday, October 22, 2012, In : Booking systems 
Almeira has recently launched a flat rate fee for the market-leading STAAH Booking Engine and Channel Manager.

From only £49 per month property owners can enjoy the full online benefits of this renowned solution.

But, how does this compare with commission-based systems offered by some leading competitors? After all, if you take no bookings online, it costs you nothing!

Well, in the first instance, if your online booking system is not generating any bookings, then it is clearly not working for...
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Booking.com market share hits 55%

Posted by Maria Val Loureda on Monday, October 22, 2012, In : Booking systems 
Booking.com dominates the European online travel market with 55% market share (source HotelNewsNow.com) and over 226,000 hotels within its listings.

The phenomenal growth has been achieved in just 7 years since parent company Priceline acquired the Amsterdam based business and paired it with Active Hotels.

Linking to Booking.com is considered a "must" by industry revenue management experts - any accommodation providers not listing on Booking.com are missing out on a major revenue stream.

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Online bookings from a mobile device hits 40%

Posted by Richard Thomas on Monday, October 22, 2012, In : Booking systems 
European booking trends are echoing those found in the US where Google recently established that 40% of all online bookings are now being made from a mobile device. The following key findings reveal a staggering rate of growth in the use of mobile devices:

"- 33% of the total online search volume for accommodation (desktop & mobile) came from a mobile device during Q3 2012 (as of July 9th 2012). That's a sharp increase from the previous quarter when it had 25% in Q2 2012, and even more ...


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Clover Hotel and Spa on Channel 5 Hotel Inspector July 5th at 9pm

Posted by JK on Thursday, July 5, 2012, In : Booking systems 

After five years as Channel 5’s Hotel Inspector, Alex Polizzi thought, nothing could possibly surprise her. And yet a recent visit to the Clover Hotel & Spa in Birmingham took her completely by surprise. She was discombobulated, to be honest. If you want to roam naked along corridors and drink cocktails in the buff, why on earth would you choose a naturist hotel in Birmingham as the place to express your inner freedom?

Owner Tim Higgs meets Alex at his impressive naturist Spa in Birmingham...


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On-line booking - Road Show presentation Isle of Wight

Posted by JK on Saturday, March 3, 2012, In : Booking systems 
On the 14th March 2012 we are in the Isle of Wight running two presentation workshops on on-line booking for hotels.

We are running a 30 minute presentation because we believe in just 30 minutes we can give all you need to know about on-line booking and why it is no longer optional for hoteliers who want to continue to run profitable businesses.

Please send us an email to solutions@almeira.co.uk to reserve your space on the 14th March 2012. at 1130 a.m or 12.30 p.m. Venue details and more infor...


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Wheal Rodney Holiday Park implement ParkMate

Posted by JK on Thursday, March 1, 2012, In : Booking systems 
Wheal Rodney Holiday Park in glorious Marazion has recently implemented ParkMate to compliment their on-line booking system. Read their case study here:
 
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I took the plunge - Logpod Holidays

Posted by RT on Tuesday, February 7, 2012, In : Booking systems 
"I knew that I needed to be able to take online bookings through my website, as so many people want the convenience of booking this way. However I never quite knew how to do it.
Almeria solved this quickly and inexpensively. Their people guided me though the set-up process every step of the way, and are always on-hand if I have any queries or requests. I can now take online bookings through their booking system which seamlessly links to my web site. My guests are delighted, and my bookings are...

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Why On-line booking isn't really optional

Posted by JK on Friday, January 27, 2012, In : Booking systems 

If I had a penny for every time I had heard that… as the saying goes. Well as someone who spends a lot of time talking to accommodation providers, I have to say the same reasons for operators not providing on-line booking on their website keep coming up. And you know what most people miss – customer service.

I was presenting to a group the other day and I used the following example to demonstrate the value of online booking to a potential guest:

I said ‘can you imagine you’ve gone to th...


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