New Zealand’s largest hotel groups, Heritage Hotels, goes live with STAAH
One of New Zealand’s largest hotel groups, Heritage Hotels, has joined the growing list of clients utilising STAAH booking engine platform.
"We are delighted to announce that the Heritage Hotel Group has joined STAAH’s client list for our booking system which once again illustrates the high demand it has from leading hotels and motels," said STAAH’s Head of Sales Edwin Saldanha.
“Heritage selected STAAH as the required partner to produce our booking engine as they demonstrated the flexibility to meet our user journey requirements” says Tony Howlett, General Manager Sales & Marketing of Heritage Hotel Management.
The collaborative work between STAAH and Heritage resulted in a booking engine which is one of the few available to provide a group solution. It enables multiple hotel bookings as part of the same transaction and allows guests to book an entire travel itinerary. This was a key criteria, of Heritage with 21 hotels throughout New Zealand.
There are a number of other unique advantages that make this product a stand out.
STAAH assisted in customisation of their booking engine design to enable a seamless user experience. Other features include; package imagery and Add-on Extras. The customised display allows the guests to know exactly what they are receiving in their booking. The booking engine is mobile-friendly and PCI-certified to process online payments.
Internally a single systems for booking engine and channel management has streamlined the reservation team’s workload at each property. The majority of properties already have two-way connections between STAAH and their property management system (PMS) with the remainder to roll out in the near future.
Future developments currently underway include releasing a DPS payment gateway, enhanced calendar view option and features for corporate travel bookers including ‘remember me’.